GENERAL
We highly value personal privacy. Generally, we do not collect personal information unless you choose to provide it, for example by placing an order or accepting cookies. We will not sell your personal information to third parties and only share it with third parties involved in processing your order, optimizing our service and website, or complying with applicable laws and regulations. When we share data with third parties, we aim to share only the minimum necessary information.

 

PERSONAL INFORMATION WE COLLECT
When you visit our website, www.namachamatcha.com (the “Site”), we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some cookies installed on your device. We also collect information about the web pages or products you view, how you arrived at the Site, and how you interact with it. This automatically collected information is referred to as “Device Information.”

When you place an order, we also collect information such as your name, billing and shipping address, payment information, email address, and phone number. This is referred to as “Order Information.” Together, this information is referred to as “Personal Information.”

HOW WE USE YOUR PERSONAL INFORMATION
Order Information is used to process your order (including payment, shipping, and order confirmations). We also use this information to:

• Communicate with you;

• Review orders for potential risks or fraud;

• Provide information or advertisements relevant to your preferences.

Device Information is used to detect risks and fraud (e.g., via your IP address) and to improve our Site (such as analyzing usage and marketing performance).

SHARING YOUR PERSONAL INFORMATION
We share your information with third parties who help us, such as Shopify (for our online store) and Google Analytics (for usage insights). More information can be found on their respective privacy pages. We may also share data to comply with the law or protect our rights.

BEHAVIORAL ADVERTISING
Your information may be used to provide advertisements or marketing that may be of interest to you. You can opt out via:

• Facebook: Facebook Ad Settings

• Google: Google Ad Settings

More information about personalized ads and opting out is available via the Digital Advertising Alliance portal.

YOUR RIGHTS
As an EU resident, you can request access to, correction of, or deletion of your personal information. Contact us at info@namachamatcha.com for these requests.

CHANGES
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

CONTACT US
For questions about our privacy policy, please contact info@namachamatcha.com.

EU USERS: This privacy policy is prepared in accordance with European regulatory guidelines.